Terms of Service

1What Trybe is

Trybe publishes a curated listing of opportunities for creatives — grants, residencies, prizes, open calls, funds and commissions — sells original artwork by African artists, and offers a set of professional services directly.

For the opportunities we are a listings service: we do not run any of them, and applications are made on the organiser's own website. For the art store we are the seller — you buy from us, not from the artist, and section 9 sets out what that means.

2Your account

• You must be at least 18 to hold an account
• Give us accurate information and keep it up to date
• Accounts are personal. Do not share your login or let anyone else use your membership
• You are responsible for keeping your password secure and for activity on your account
• Tell us promptly at hello@trybeafrica.com if you think someone else has access

3Free and paid access

Anyone may browse our listings and see a limited number of opportunities in full each week at no cost. Seeing everything requires a paid membership. We may change the free allowance from time to time.

4Membership and payment

• Membership costs GHS 60 per month or GHS 600 per year — roughly US$5 and US$50. Cedis is the price; if you pay with a card in another currency, your card issuer converts it at their rate on the day, so the amount you see may differ a little from those figures
• Payments are processed by Paystack. We never receive or store your card details
• Membership is paid by card, and renews automatically at the end of each period until you cancel
• You may cancel at any time from your account. Cancelling stops the next payment; you keep access until the end of the period you have already paid for
• We may change our prices. If we do, we will give you at least 30 days' notice by email, and the new price will apply from your next renewal

5Membership refunds

Membership payments are non-refundable. You can cancel whenever you like and keep access until your paid period ends, but we do not refund part-used periods. Nothing here removes any right you have under the consumer law of your own country. Refunds for artwork are different and are covered in section 10.

6Failed and late payments

If a renewal payment fails, your membership ends and your access returns to the free tier. Your account, saved opportunities and history remain intact, and you can resubscribe at any time.

7About the listings

We research and check the opportunities we publish, but we cannot guarantee them. Specifically:

• Deadlines, eligibility rules, fees and award amounts are set by the organiser and can change without notice
• An opportunity may be withdrawn, postponed or closed early by whoever runs it
• We cannot promise a listing is accurate, complete or currently open
• Being listed here is not an endorsement, and we have no involvement in how applicants are selected
• A subscription buys access to our listings. It does not improve your chances with any organiser

Always check the organiser's own website before you apply, and tell us at hello@trybeafrica.com if you spot something wrong.

8Buying artwork

Each piece in the art store is an original and is sold once. When you complete a purchase you are buying from Trybe Network, and your contract is with us. We pay the artist their share; you do not need to deal with them.

• Prices are shown in US dollars and charged in Ghana cedis at a fixed rate we set. The cedi amount is shown before you pay
• Delivery is charged on top and depends on where the piece is going. The cost is shown before you pay
• Listing a piece is an invitation to buy, not an offer. Your order is accepted when we email you to confirm it, and if we cannot accept it we will refund you in full
• Occasionally two people reach the same piece at once. If yours has already gone we will not charge you, and if a payment has been taken we will refund it in full
• Photographs are as accurate as we can make them, but screens vary and handmade work has natural variation in colour, texture and finish
• We do not currently sell artwork to buyers under 18

9Delivery, title and risk

• We aim to dispatch within 10 working days of your order and will email you when the piece ships. Larger, framed or crated work can take longer, and we will tell you if it will
• Delivery times we quote are estimates, not guarantees. We are not responsible for delays caused by couriers, customs or events outside our control
• Import duties, taxes and customs charges in the destination country are yours to pay. We cannot tell you in advance what they will be
• The piece is at our risk until it is delivered to the address you gave us. It becomes yours, and your risk, once it has been delivered
• If nobody is available and the piece is returned to us, we may ask you to pay the cost of sending it again

10Returning artwork

You may change your mind about a piece of artwork and return it within 14 days of receiving it. Tell us at hello@trybeafrica.com within those 14 days, then send it back within 14 days of telling us.

• It must come back unused and in the condition it arrived, in its original packaging where possible
• We will refund what you paid for the work, and the standard delivery you paid, within 14 days of getting it back
• The cost of returning it is yours unless the piece arrived damaged, faulty or not as described
• We may reduce the refund to reflect any loss in value from handling beyond what is needed to look at it
• This does not apply to work made or commissioned to your specification, which cannot be returned unless it is faulty

If a piece arrives damaged, faulty or not as described, tell us within 14 days and send us photographs. We will arrange collection at our cost, and repair, replace or refund it in full including delivery. Nothing in these terms removes any right you have under the consumer law of your own country.

11Authenticity

We buy or take on consignment only from the artist or their representative, and every piece is sold as an original work by the artist named. If a piece is ever shown not to be, tell us and we will refund you in full, including delivery both ways, whenever you bought it.

12Artist submissions and enquiries

If you submit your work for consideration you confirm it is yours and that you may share it with us. You keep all rights in your work; you give us permission to display the material you send and your name on the site if we accept your submission. We are under no obligation to accept anyone. Selling through us is covered by a separate agreement between you and Trybe.

13Acceptable use

Do not:

• Copy, scrape, republish or resell our listings, in whole or in part
• Share your account or membership with anyone else
• Try to get around the free-tier limit or any other access control
• Interfere with the site, or attempt to access parts of it you have no right to
• Use the site for anything unlawful, or to harass anyone

We may suspend or close an account that breaks these rules, without a refund.

14Our content

The way we describe, organise and present opportunities is our work, and it belongs to us. Artists keep the rights in their own work, and organisers keep the rights in theirs. Buying a piece of artwork gives you the physical object, not the copyright in it: you may not reproduce it commercially.

15Liability

We provide the site with reasonable care and skill, but we do not guarantee it will be uninterrupted or error-free, and we are not responsible for losses that were not reasonably foreseeable, for lost profits or opportunities, or for anything arising from an organiser's decisions. Nothing here limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law. Where our liability can be limited, it is limited to what you have paid us in the twelve months before the claim — and for a piece of artwork, to what you paid for that piece including delivery.

16Changes and ending

We may update these terms. For significant changes we will email subscribers at least 30 days beforehand. You may close your account at any time. We may close yours if you break these terms, or with 30 days' notice for any other reason, refunding any unused part of a membership you have paid for.

17Governing law

These terms are governed by the laws of Ghana, and the courts of Ghana have jurisdiction. If you live elsewhere, you keep the benefit of any mandatory consumer protections of your own country.

18Contact

Trybe Network, H/No. 444/29, Nii Sai Road, Legon, Accra, Greater Accra, Ghana — hello@trybeafrica.com